Privacy Policy

Last Updated: 19-Jul-2025

Hein Thurein Gems & Jewellery values the privacy of our users. Therefore, this privacy policy explains in detail how we use and protect the information we collect when you visit our website and mobile application, as well as our media channel and other applications. Read this privacy policy completely. Please refrain from visiting the site if the terms outlined below are not satisfactory to you.

We reserve the right to change this policy at any time and will list these changes in the updates section of the policy. By reading this notice and visiting the site, you agree that you understand that customers will not be personally notified when this policy changes.

Therefore, we advise our customers to frequently review our privacy policy so that they remain aware of its updates. By using the site, you accept that the posted policy and all its changes apply to your interaction with Hein Thurein Gems & Jewellery.

Information Collected by Hein Thurein Gems & Jewellery

Personal information collected by this site and mobile app may include:

1. Personal identifying information like your name, address, email, phone number, age, gender,

and other personal data

2. Mobile device information such as your device ID, model, and location, if you use our site by

accessing it through our mobile app.

How We Use This Information

Our website and mobile app use information collected to:

• Manage your account information

• Customize ads

• Deliver promotions

• Email your account confirmation

• Increase site efficiency

• Notify you of updates

• Offer new products

• Monitor and prevent theft

• Request your customer feedback

• Resolve account disputes

• Respond to your service requests

Information Disclosure

Normally, your information stays on our site. However, below we have listed the situations that may

require us to share the information we collect from you:

• When required by law, such as for fraud protection

• With your consent for marketing purposes

• When you post comments on the site

Cookies, Trackers, and Online Ads

We may use cookies, trackers, web beacons, and other technology to customize our website and mobile app to improve your experience. We may customize the site using this information. These trackers do not have access to your personal information and can be removed from your browser options.

Other Sites

Our website and mobile app may contain links to third-party websites in the form of policies, ads, and other non-affiliated links. Once you leave our site, we are no longer responsible for how your information is collected and disclosed. Please refer to the privacy policies of those third-party sites for more information.

Information Security

We take technical and administrative precautions to protect your data, but we cannot guarantee its safety against all types of fraud or misuse. If you provide personal information, we cannot verify its total security against all types of interception.

Additional Options

At any time, you may opt to review or change your account settings, including contact information. If you wish to delete your account, you may do so to remove most of your information, however, some identifying information will be retained to prevent fraud.

You may also opt-out of emails and other correspondences from our site at any time.

Contact Us

If you have questions or concerns about this privacy policy, please feel free to contact us at:

Hein Thurein Gems & Jewellery,

Phone: +95-9-880087713 

Email: sales@heinthurein.com